xxbet Terms & Conditions

1. General Terms

By using the xxbet platform, you are considered to have fully read, understood, and agreed to these Terms & Conditions ("Terms"). These Terms form a legal agreement between xxbet and all its users ("members" or "you").

Alongside these Terms, our Privacy Policy and Responsible Gaming Guidelines apply equally. Each document complements the others.

xxbet maintains SSL encryption and fair play at all times as a safe and reliable platform. Our goal is to provide users in Bangladesh with a secure, world-class online betting experience.

2. Eligibility & Age Requirements

To open an account on xxbet and play betting or casino games, you must meet the following conditions:

• You must be at least 21 years old. This platform is for users aged 21 and above only.
• You must participate on the platform voluntarily and of your own free will.
• You may only operate one account at a time.
• You must register using your own identity and information — creating an account on behalf of someone else or in a third party's name is prohibited.

xxbet reserves the right to verify age. If a member breaches this condition, their account may be cancelled and any remaining balance may be forfeited.

3. Account Registration

It is mandatory to create an account on xxbet with accurate and complete information. If the information provided at registration is false, incomplete, or misleading, xxbet reserves the right to suspend or cancel that account at any time.

3.1 Required Registration Information

• Your correct full name (as shown on your national ID card or passport).
• An active mobile number (registered with bKash, Nagad, or Rocket).
• A valid email address (if applicable).
• Date of birth — to confirm you are at least 21 years old.

3.2 Identity Verification (KYC)

xxbet may request any member to submit documents (national ID card, driving licence, or passport) for identity verification when needed. Withdrawal may be restricted until verification is complete.

4. Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Sharing this information with anyone else is strictly prohibited.

• If you suspect that someone else has accessed your account, notify the xxbet support team immediately.
• xxbet will not be held responsible for any loss resulting from third-party use.
• Multiple accounts cannot be operated from the same device or network.
• If suspicious activity is detected, xxbet may automatically suspend an account temporarily.

5. Deposits & Withdrawals

5.1 Deposits

xxbet currently accepts deposits through three payment methods: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank.

• Minimum deposit amount: ৳100 (the same for each method).
• You must use your own registered mobile number when making a deposit.
• Depositing through a third party or from someone else's account is prohibited.
• If a deposit comes from a fraudulent or illegal source, that balance will be forfeited.

5.2 Withdrawals

Withdrawals are only possible through the same method used for the deposit. Approved withdrawals from a verified account are generally processed within 1 hour.

• Minimum withdrawal amount: ৳800.
• The wagering requirements for any related bonus must be met before withdrawing.
• If an account is under investigation, withdrawals may be temporarily held.

6. Bonuses & Promotions

6.1 Welcome Bonus

xxbet offers new members a 100% match bonus on their first deposit, up to a maximum of ৳20,000.

• Example: Deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000.
• Example: Deposit ৳42,000 and receive a maximum bonus of ৳20,000, giving a total balance of ৳62,000.

6.2 Wagering Requirements

To withdraw winnings from a bonus, the bonus amount must be wagered 10 times (10x). Wagering is calculated on the bonus amount only — not on the combined deposit and bonus.

Example: ৳1,000 bonus × 10 = ৳10,000 in bets must be placed before bonus winnings can be withdrawn.

6.3 General Bonus Rules

• A member may not claim the same promotion more than once.
• Using multiple accounts to claim bonuses will be treated as fraud.
• Bonus terms may change from time to time; contact the support team for the latest information.
• xxbet reserves the right to cancel ineligible or suspicious bonus claims.

7. Betting Rules

The following general rules apply to sports betting, live casino, slots, and other games on xxbet:

7.1 Bet Acceptance

• A bet is only considered valid once it has been confirmed by the system.
• If a bet is not processed due to a network error or disconnection, it will be considered void.
• xxbet reserves the right to cancel bets placed on clearly incorrect odds or as a result of a technical error.

7.2 Settlement of Results

• Bets are settled based on the official result of the match or event.
• If an event is cancelled after play has started, bets will be settled according to standard rules.
• In the event of a dispute over a result, xxbet's decision is final.

8. Prohibited Activities

The following activities are strictly prohibited on the xxbet platform. Violating these prohibitions may result in account cancellation, balance forfeiture, and legal action:

• Placing bets using automated software, bots, or scripts.
• Creating multiple accounts to circumvent bonus terms.
• Registering using another person's identity.
• Attempting to access the platform through hacking, phishing, or any other fraudulent means.
• Money laundering or illegal financing in any form.
• Attempting to compromise the platform's security systems.
• Harassing, insulting, or causing harm to other members.

9. Responsible Gaming

xxbet believes that betting is entertainment — not a source of income. We encourage members to play responsibly and have put a number of protective measures in place.

• You can set your own daily, weekly, or monthly deposit limits.
• You have the option to close your account temporarily or permanently yourself.
• If you notice signs of gambling addiction, contact the support team right away.

For more details, visit our Responsible Gaming page.

10. Privacy & Data Protection

xxbet follows the highest security standards when collecting, storing, and using members' personal information. All data is protected by SSL encryption.

For full details of our data protection policy, please visit the Privacy Policy page, where it is fully explained how your information is collected, used, and stored.

• xxbet never sells your personal information to third parties.
• Information may be disclosed to relevant authorities when required to meet legal obligations.
• Requests to correct or delete your information can be made through the support team.

11. Account Suspension or Closure

11.1 By xxbet

xxbet reserves the right to temporarily suspend or permanently close any account without prior notice for any of the following reasons:

• Breach of any clause of these Terms.
• Detection of fraud or suspicious activity.
• Proven registration using false information.
• Identification of an underage member.

11.2 By the Member

You may request to close your account at any time by contacting the xxbet support team. It is necessary to withdraw your balance before closing the account.

12. Limitation of Liability

xxbet is an entertainment platform. xxbet will not bear liability for any loss in the following circumstances:

• Loss caused by the member's own carelessness or negligence.
• Loss resulting from unauthorised third-party access to an account.
• Loss of bets due to internet connection failure or device issues.
• Temporary service disruption due to technical errors.
• Any consequences resulting from a member's violation of the law.

xxbet always strives to maintain the quality of its service; however, in the event of any technical issue, the maximum liability will be limited to the amount of the bet placed.

13. Terms and Conditions Changes

xxbet reserves the right to change, amend, or update these terms and conditions at any time. In the event of any significant change, members will be notified via email or app notification.

If a member continues to use the platform after any changes, they will be considered to have accepted the new terms and conditions. Therefore, it is advised to visit this page regularly.

14. Contact

If you have any questions, complaints, or suggestions regarding these terms and conditions, please contact the xxbet support team:

• Live Chat: Available 24/7 — Log in to the platform and chat directly.
• Email: [email protected]

Support is available in both Bengali and English.